Part Time Product Specialist (Taichung) (5/1 - 5/31)
About Tesla
Tesla’s goal is to accelerate the world’s transition to electric mobility. Palo Alto, California based Tesla designs and manufactures EVs and EV power train components for partners such as Toyota and Daimler. Tesla has delivered more than 2,000 Roadsters to customers worldwide. Model S, the first premium sedan to be built from the ground up as an electric vehicle, begins deliveries in mid-2012.
The Role
The primary goal of the Product Specialist is to provide a fun educational experience for customers who come into the Tesla retail store. The Product Specialist will accomplish this by handling all walk in store guests, answering questions, educating the public about the electric drive experience. An implicit responsibility of the Product Specialist is to conduct educational conversations and business dealings in a way that creates a superior customer experience that represents the Tesla brand values.
Responsibilities
• Welcome walk in guests, answer questions and generally manage the customer’s Tesla experience in a positive way
• Educate the public about the electric car industry through enthusiastic conversations.
• Assist customers with purchases of apparel and keep inventory full and neat
• Provide high quality customer service to the existing Tesla owner community
• Keep up with industry trends and best practices
• Help to develop a new way to market and sell cars to the community
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